All of our items are shipped/delivered from our Wexford warehouse. The shipping cut off time for same day shipping is 12:00 p.m. EST. All orders processed before 12:00 p.m. EST Monday - Friday will be shipped out the same day. We offer USPS shipping by weight.
We will also be also offering priority mail small flat rate box dimensions are 8-5/8" x 5-3/8" x 1-5/8" medium flat rate box dimensions are 11' x 8-1/2" x 5-1/2" and 13-5/5" x 11-7/8" x 3-3/8" , priority mail large flat rate boxes, dimensions are 12" x 12" x 5-1/2 and 23-11/16" x 11-3/4" x 3" and priority mail express flat rate boxes, 11" x 8-1/2" x 5-1/2" and 13-5/8" x 11-7/8" x 3-3/8". The flat rate boxes may help lower your shipping cost because you can ship up to 70 pounds (all items must fit in the size box that you choose).
UPS ground shipping services are also available for express shipping.
Pittsburgh Flat Fee Same Day Delivery Policy.
Your items will be delivered by 5:00 pm. of the day your order is placed Your order must be place by 11:00 a.m. est. If your order is received after 11:00 a.m. est your items will be delivered on the next business day. Please use the note to seller box for any special instructions. We aim to please.
Thank you for shopping with Boujie Empire.
The following Return Policy applies to online purchases made through www.boujieempire.com.
**************PLEASE CHECK ALL GOODS IMMEDIATELY UPON DELIVERY******************
ALL RETURNS MUST INCLUDE AN RMA# PROVIDED BY BOUJIE EMPIRE.
RETURNS ARE ACCEPTED WITHIN 15 BUSINESS DAYS OF YOUR RECEIPT OF GOODS.
Returns are accepted for 15 days after date of delivery. We offer a 100% refund or exchange in the event there is a product shipping error or manufacturer defect. Items must be returned in a new and unused condition, unworn, unaltered and unwashed and contain all original packaging and attached item tag. Returned goods must be accompanied with a copy of the invoice and RMA# (Return Merchandise Authorization #).
Customer will assume return shipping cost. In addition return shipping cost is non-refundable: unless the merchandise is damaged, defective or wrong item(s)
Items that are missing any original packaging and/or in original condition will not be issued a refund. Item will be returned. A refund will be issued once the return is processed. After the return is processed a refund will be issued via the original payment method.
Please submit return request via the returns link under customer service at the bottom of the home page. You will receive an RMA number. Merchandise cannot be returned without and RMA number. RMA should be written clearly and visibly on both invoice and the package. Any returns without RMA# will be declined, refused and will be returned to sender.
We recommend using a carrier service that provides tracking and insurance. We will not be responsible for loss or missing returned merchandise.
Mail your return to the following address:
3000 Village Run Dr
Unit 103 #254
Wexford, PA 15090
Upon receipt of your return our Returns Department will inspect returned merchandise. Please allow up to 5 business days from our receipt date for your account to be credited